⛄ Holiday Gift Guide ⛄

Updated Shipping Information


** November 24th UPDATE **   

Please choose your shipping option wisely

UPS will be on holiday Thursday, November 25th.  This may impact your order's shipping schedule.  

Chocolate shipped (outside of Chicago) with the UPS Next Day Air services arrived safely at a 99.9% rate over the summer.   

It seems our regular late fall / early winter temperatures have settled into Chicago.  As everyone starts experiencing more consistent cooler temperatures we will modify shipping options.  Recently we added UPS 2nd Day Air services for multiple regions.  However, if unseasonably high temperatures (anything above 65 degrees) are in the forecast please pick a Next Day Air option.  We cannot be held responsible if you choose a two or three day option (e.g. UPS Ground for some areas) and the chocolate melts in transit as a result. 

All shipments to areas expected to be sunny and greater than 65° F temperatures are packed with thermal protection and cold packs. However, understand that these elements hold their condition for a maximum of about 24-36 hours. We recommend choosing the fastest delivery option (UPS Next Day Air over Next Day Air Saver) if warm temperatures are expected at the destination and keeping close attention to the tracking updates so they do not sit on the porch in sun. While we present you multiple shipping options, ultimately the final decision (and responsibility) to choose the best option is yours.

All orders ship from Chicago, IL.   Depending on your location, UPS Ground may arrive one to three days after delivery.  Addresses on the coasts (e.g. Pacific Northwest, California, New England, etc.) will take three days to arrive.  

 

NATIONWIDE Shipping Days. Please identify in the notes section of your order if you require delivery by a certain day. This will help us plan our shipping schedule because we try to ship orders out to arrive on the coolest forecasted day of the week. For example, a Monday order may not ship until Wednesday if dramatically cooler temperatures are planned for later in the week. Our goal is to give the chocolates the best opportunity to arrive in great condition.

One-day air service shipments will ship Monday - Wednesday. Shipments with slower services (e.g. UPS Ground to the coasts) will ship Monday - Tuesday. Orders placed before 12:00 noon will ship that day (unless there is a dramatically cooler day available later in the week). Orders placed after 12:00 noon will be added to the next shipping day.

*Note* our UPS options DO NOT offer Saturday delivery. Also, we do not profit from shipping fees. The shipping prices you see are to cover shipping and handling costs.

  

Chicago Shipping

Chicagoland Complimentary Shipping on orders greater than $100.00. 

PICKUP OPTIONS. Complimentary pick-up at our kitchen (1904 Brookdale Road, #128, Naperville 60563) and a few Chicago area options for the holiday season.  View the options / days / times at check out by selecting "Pickup at a Location" during checkout.  

 

 

See below for a visual representation of the order to shipment process. 

LINK to our refund policy. 

      

Shipping