PICK-UP. We offer complimentary pick-up at our kitchen (1904 Brookdale Road, #128, Naperville 60563). Choose the free pick-up option at check-out and your order will be available the following day (Wednesday - Friday) between 1:00 - 5:00 pm or upon request. Just choose PICK-UP at checkout and let us know if you have any questions
COMPLIMENTARY SHIPPING available throughout the Chicagoland area on all orders over $100. Otherwise, options include a flat $7.00 rate for USPS Priority Shipping and a scaled rate for USPS Priority Express.
NATIONWIDE Fall Weather Shipping. The change of seasons brings us relief from the warm summer months and you benefit with more shipping options to choose from. We will be updating our shipping options weekly to accommodate the fluctuations of temperatures experienced in different regions throughout the United States. The most up-to-date options will appear in your cart at check-out.
We will continue to ship all chocolate orders with thermal insulation and cold packs to warmer climates.
Confection orders (marshmallows, nougat, and caramel) will continue shipping normally.
SHIPMENT DELIVERY DAYS. To ensure you receive our products in their best state we only ship orders going to locations outside the Chicagoland area Monday through Wednesday. For example, an online order placed on Friday at 10:30 am will be packed by hand and shipped the next shipping business day, Monday in this example. See the shipping schedule below.
Note, we ship every Monday - Wednesday unless they happen to fall on a major U.S. holiday.
See below for a visual representation of the order to shipment process.
LINK to our refund policy.
Zone 1: light blue Zone 2: green Zone 3: orange