PICK-UP. We offer complimentary pick-up at our kitchen (1904 Brookdale Road, #128, Naperville 60563). Choose the free pick-up option at check-out and your order will be available the following day (Wednesday - Friday) between 1:00 - 5:00 pm or upon request. Just choose PICK-UP at checkout and let us know if you have any questions
COMPLIMENTARY SHIPPING (USPS Priority service) available throughout the Chicagoland area on all orders over $65. Otherwise, options include scaled rates for USPS Priority and Priority Express and UPS services.
NATIONWIDE Winter Weather Shipping. The colder temperatures of winter brings relief from the the extra precautions we take in shipping during warmer summer months. As a result, you benefit with more shipping options at lower prices to choose from. We will be updating our shipping options regularly to accommodate the fluctuations of temperatures experienced in different regions throughout the United States. The most up-to-date options will appear in your cart at check-out.
We will continue to ship all chocolate orders with thermal insulation and cold packs to warmer climates.
SHIPMENT DELIVERY DAYS. To ensure you receive everything in their best condition we only ship orders going to locations outside the Chicagoland area Monday through Wednesday. For example, an online order placed on Friday at 10:30 am will be packed by hand and shipped the next shipping business day not falling on a major holiday, Monday in this example. See the shipping schedule below.
See below for a visual representation of the order to shipment process.
LINK to our refund policy.
Zone 1: light blue Zone 2: green Zone 3: orange